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PRIVACY POLICY

Champion Mindset
Effective Date: 14/5/2026
Website: https://championmindset.uk

1. Introduction

Championmindset (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK privacy laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you:

  • Visit our website

  • Contact us through forms or email

  • Book discovery or strategy calls

  • Purchase coaching programmes or services

  • Access our coaching portal, resources, or online services

  • Subscribe to newsletters, updates, or marketing communications

Our services are purchased by parents or legal guardians, although coaching services may be delivered to young athletes with parental consent and involvement.

2. Data Controller

The data controller responsible for your personal information is:

Championmindset
Sole Trader Business
70 Milestone Way
Rotherham
S26 4AD
United Kingdom

Email: [email protected]
Phone: 07542 355479

3. Information We Collect

We may collect the following personal information:

Parent / Guardian Information

  • Full name

  • Email address

  • Telephone number

  • Billing information

  • Payment transaction details

Child / Participant Information

Where coaching services involve a young athlete, we may collect:

  • First name

  • Age

  • Date of birth

  • Sport / discipline

  • Competition level

  • Performance goals

  • Training background

  • General performance-related information shared by parents

General Coaching Information

Information relevant to coaching delivery, such as:

  • Performance goals

  • Training habits

  • General lifestyle habits (such as sleep, routines, and performance preparation)

  • Information voluntarily provided during coaching discussions

Important:
Champion MIndset does not provide medical, psychological, counselling, or therapeutic services, and we request that sensitive medical or diagnostic information is not submitted unless specifically required and agreed.

Website / Technical Data

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Referral sources

  • Cookie preferences

  • Analytics data

4. How We Collect Information

We collect information when you:

  • Complete contact forms

  • Book calls via our scheduling system

  • Purchase coaching programmes

  • Subscribe to newsletters or downloads

  • Contact us by email

  • Participate in coaching sessions

  • Access coaching materials

  • Use our website

We may also collect data automatically through cookies and analytics technologies.

5. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Deliver coaching services

  • Process bookings and payments

  • Provide customer support

  • Grant access to coaching platforms or resources

  • Communicate about appointments and programmes

  • Send newsletters or marketing communications (where consent has been given)

  • Improve website performance and user experience

  • Maintain internal business records

  • Protect our legal rights

  • Meet legal obligations

6. Legal Basis for Processing

Under UK GDPR, we process personal data under the following lawful bases:

Contract

To provide services you have purchased.

Examples:

  • Booking calls

  • Delivering coaching

  • Processing payments

Consent

Where you have explicitly agreed.

Examples:

  • Email marketing

  • Cookies (where required)

  • Testimonials / success stories

Legitimate Interests

Where processing is necessary for our legitimate business interests, provided these do not override your rights.

Examples:

  • Website analytics

  • Customer communication

  • Business administration

  • Fraud prevention

Legal Obligation

Where required by law.

Examples:

  • Tax/accounting obligations

  • Legal compliance

7. Payment Processing

Payments may be processed through trusted third-party providers including:

  • Stripe

  • ThriveCart

We do not store full payment card details.

Please review their privacy policies separately.

8. Third-Party Services

We may use trusted third-party platforms including:

  • ThriveEngine

  • ThriveCart

  • Stripe

  • Zoom

  • Microsoft Teams

  • Google Meet

  • Google Analytics

  • Meta / Facebook Pixel

  • Email communication providers

  • Website hosting providers

These providers may process data outside the UK.

Where international transfers occur, appropriate safeguards are used in line with UK GDPR.

9. Marketing Communications

If you opt in, we may send:

  • Coaching updates

  • Resources

  • Newsletters

  • Promotional offers

  • Educational content

You may unsubscribe at any time by:

  • Clicking unsubscribe

  • Contacting us directly

10. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality

  • Analyse visitor behaviour

  • Measure marketing effectiveness

  • Personalise website experience

This includes:

  • Google Analytics

  • Meta Pixel

Further details are provided in our Cookie Policy.

11. Data Retention

We retain personal data only as long as reasonably necessary.

Retention may depend on:

  • Active client relationships

  • Legal obligations

  • Tax/accounting requirements

  • Dispute resolution

  • Business record keeping

Where no longer required, data will be securely deleted or anonymised.

12. Security

We take reasonable technical and organisational measures to protect personal data, including:

  • Secure website encryption (SSL)

  • Password-protected systems

  • Restricted access

  • Secure third-party platforms

  • Regular software/security maintenance

No online transmission is ever completely secure, so absolute security cannot be guaranteed.

  • Secure website encryption (SSL)

  • Password-protected systems

  • Restricted access

  • Secure third-party platforms

  • Regular software/security maintenance

13. Coaching with Minors

Where services involve young athletes:

  • Services are purchased by parents or legal guardians

  • Parent / guardian consent is required

  • Parents / guardian remain responsible for information submitted

  • Live coaching sessions involving minors may require parental presence, visibility, or accessibility

14. Testimonials & Success Stories

Where testimonials or success stories are used:

  • Separate consent will be obtained

  • Identifying details will only be used where permission is granted

You may withdraw consent (subject to reasonable practical limitations once published).

15. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request portability (where applicable)

  • Lodge a complaint

To exercise your rights:

Email: [email protected]

16. Complaints

If you are unhappy with how your data is handled, please contact us first.

You also have the right to complain to:

Information Commissioner’s Office (ICO)
https://www.ico.org.uk

17. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always appear on our website with an updated effective date.

To learn more about our coaching services for young athletes, visit our Champion Mindset Coaching Programmes page.

If you have any questions about this Privacy Policy or how we process your data, please contact us.